At Casalindaeasyhome they sell all kinds of home, health and beauty products.

The accepted payment methods will be:

• Credit card
• Debit
• PayPal
• Bizum occasionally

Casalindaeasyhome uses all means to guarantee the confidentiality and security of payment data transmitted by the user during transactions through the Website. As such, the Website uses an SSL (Secure Socket Layer) secure payment system.

You can buy on the Website by the established means and forms. You must follow the online purchase procedure, during which several products can be selected and added to the cart and finally, click on "Process".

Likewise, you must fill out the information requested in each step, although, during the purchase process before making the payment you can modify the purchase information.

If, despite having placed an order, you have not received the order confirmation email, please check your spam folder to see if it is there. If this is the case, we ask that you please mark it as desired so that you can receive future communications from us.

If you need a pdf invoice with your tax information, we will send it to you. Simply send us an email with your order number and tax information to: contact @casalindaeasyhome.com

You are guaranteed by law the right to withdraw from the purchase contract, without indicating the reason, for most products during 14 calendar days from the day you received the product (for more information about your right of withdrawal within the 14-day reflection period, see the shipping and returns section). To exercise it, you must contact us through our email: contact @casalindaeasyhome.com

You will then be informed how to proceed with the return of the products, and these, once returned, will be examined. Once reviewed, the refund will be made.

Our goal is for all orders to arrive in perfect condition, but sometimes during transport, a product may be damaged. Therefore you have 2 calendar days to tell us if there has been any damage during transport. If so, please send us the photos that we indicate in the attached document that you will find within your order. If you have any questions, don't worry, we will solve it for you if you send us an email to: contact @casalindaeasyhome.com

As a consumer and user, you enjoy guarantees on the products that you can purchase through Casalindaeasyhome, in the terms legally established for each type of product, Casalindaeasyhome being responsible, therefore, for the lack of conformity of the same that is manifested in a period of two years from the delivery of the product.

In this sense, it is understood that the products are in accordance with the contract provided that: they conform to the description made by Casalindaeasyhome and have the qualities presented therein; are suitable for the uses to which products of the same type are ordinarily intended; and present the usual quality and benefits of a product of the same type and that are fundamentally expected of it. When this is not the case with respect to the products delivered to the User, the User must proceed as indicated in the Return of defective products or shipping error section. However, some of the products sold on the Website may present non-homogeneous characteristics as long as these derive from the type of material with which they have been manufactured, and therefore will form part of the individual appearance of the product, and They will not be a defect.

To exercise your right to warranty, you must contact us through our email: contact @casalindaeasyhome.com

You will then be informed how to proceed with the return of the products, and these, once returned, will be examined. Once reviewed, within a maximum period of 30 days, a refund will be made if applicable.

The refund will be made as soon as possible and, in any case, within 14 days from the date on which we send you an email confirming that the refund of the non-conforming item will be made.

The amount paid for products that are returned due to a defect, when it really exists, will be fully refunded, including delivery costs and any costs that could have been incurred to make the return. The refund will be made by the same payment method that the User used to pay for the purchase.

In any case, the rights recognized in the legislation in force at all times for the User will always be respected, as a consumer and user.